Blog
5 Communication Strategies for Dealing With Problem Tenants
After 19 years in property management, I’ve learned that most “problem tenants” aren’t actually problems—they’re communication breakdowns waiting to be...
The No Grace Period Policy: Why We Enforce Leases From Day One
“Can I pay rent on the 5th this month? I get paid on the 4th.” “I know it’s the 3rd, but I’ll have it by Friday. Can you waive the late fee just this once?”...
How Recurring Work Orders Keep Your Properties in Top Shape
“I thought I scheduled the furnace service.” “When was the last time we changed the HVAC filters?” “Wait—we were supposed to drain the water heater?” After 19...
Seasonal Property Maintenance: Your Spring, Summer, Fall, and Winter Checklist
“Why does my roof always leak in spring?” “Why does my furnace die on the coldest night of the year?” “Why do my gutters overflow every fall?” After 19 years...
Preventive Maintenance: Spend $500 Now or $5,000 Later
“I can’t afford $500 for maintenance right now.” I hear this from property owners at least once a week. And every single time, I think the same thing: “You’re...
The Bi-Annual Inspection Checklist That Saves Thousands in Repairs
The phone call came at 2 AM. “There’s water everywhere. The basement is flooded.” The tenant had been complaining about a “small leak” under the kitchen sink...






